Charting should be automatically available once there is data processed by the platform. This won't be immediate as there the charting engine runs on a 15-minute cycle.
- If multiple chart requests incorporating multiple regions are returning unpopulated charts, check the activation areas and activation schedule (via the Positioning Configuration module).
Configuration appears correct
Configuration needs correcting
Continue to the next step below
Make amendments and then allow at least 90 minutes before repeating this step
- If charting is still unavailable, contact Crowd Connected support.