Superquick... I haven't got time to wade through help articles, I just want to...
- Do the minimum to get set up to switch on data collection
- Access as-it-happens data visualisations
- Send location-based push notifications
- Quickly generate some reports
- Dig deeper into the data for post-event reporting
- Introduction: How to get the most from these articles
- Getting set up: what needs to be configured?
- How can I tell if everything is configured correctly?
- Can I switch data collection on and off?
- What are ‘regions’ and how are they used?
- What are ‘events’ and how are they used?
- What time is displayed in the console?
- Can I see how many app users are active / sending data?
- Quick guide to Plans/Maps
- How do I add a plan for any indoor venue/event?
- How do I add a map and a siteplan for my outdoor venue/event?
- Can I combine outdoor and indoor maps/plans?
- Quick guide to Positioning Configuration
- Using GPS activation locations
- Using activation schedules
- Quick guide to using beacons for indoor positioning
- Can I use any Bluetooth beacons?
- How do I add the position of each beacon to the console?
- How do I use beacon batches?
- How do I know if the beacons installed are providing the required coverage?
- How do I know if indoor positioning is working?
- Can I see the battery level or other status of installed beacons?
- Regions: Key functionality
- Are there any limits to the size, shape, number or positioning of regions?
- Is there an option to bulk upload regions?
Push notification messaging
- Quick guide to push notification messaging
- I am unable to save a message as a draft or publish it (the options are greyed out). Why?
- Messages aren’t being delivered – what should I do?
- Why is the number of messages being sent much lower than I expected?
- What is the difference between a ‘triggered’ and a ‘broadcast’ message?
- Can I use emojis in message content?
- Can I send messages in multiple languages?
- What is the difference between an internal and external link on a message?
- What happens if I pause an active message?
- Can I export stats on the messages sent?
- Can I combine location-based filters with non-location-based filters when building an audience?
- What do the various message states mean?
- Can I test push notification messaging?
- I want to send a push notification message to all app users. Can I do this from the console?
- More tips on message set-up
- 10 great examples of location-based messaging
Reporting & data visualisations
- Quick guide to reporting & data visualisations
- Why am I not seeing any live data on the console, i.e. on the heatmap?
- Why is charting not available?
- Can I set up a custom dashboard?
- Can I generate an animated heatmap movie?
- Device counts chart: number of data points
- How do I deanonymize the data, linking it to other data I have on app users?
- Quick guide to admin
- How do I create a new app key?
- How do I reset my password?
- How do I change the console time?
- How do I give additional users access to the console?
- Can I delete a user?
- Can I limit user access to read-only or to certain modules/features?
- Can I share a specific screen view with others?
- What frequency should I set app location data transmission to when creating GPS activation areas?
- What frequency is IPS location data transmission set to?
- How accurate is the positioning data?
- What impact does location tracking have on a phone’s battery?
- Can I combine indoor and outdoor positioning in one app?
- What's meant by 'your SDK'?
- Is there a recommended web browser for accessing the console?
I still need help